We are building an inclusive community of compassionate, resilient, and purpose-driven individuals who believe in lifting others while growing together. As a volunteer, you become part of a movement that empowers communities, supports meaningful missions, and strengthens lives through service and connection. Whether you bring leadership, creativity, organization, or simply a willing heart—there’s a place for you here.
Together, we serve with purpose, grow with intention, and create impact that lasts.
At Operation: INSPIRE, volunteers are the heart of everything we do.
Our Team
Ms. Pannell is a registered nurse bearing 20 years of experience in a vast realm of in-patient critical care areas including 15 years in surgical intensive care (SICU), cardiovascular intensive care (CVICU), cardiopulmonary (CPU), ambulatory surgery (ASU), and post anesthesia care units (PACU). Ms. Pannell have 10 years of ambulatory and outpatient clinic experience in Adult Primary Care and outpatient surgery centers with adult and pediatric population.
Ms. Pannell is a dedicated service department manager with undeniable service, employee development, and interpersonal skills. She boasts more that 5 years of experience overseeing complex department-management tasks. She always ensure high standards of culturally competent care for a wide variety of patients with diverse needs. Ms. Pannell's skill highlights are as follows: strong clinical judgement, astute critical thinker, high level of autonomy, conflict resolution capability, labor relations, metric and initiative driver, LEAN methodology proficient, thorough throughput, excellent communicator, and patient and family advocate.
Mia Pannell
Ms. Presley is a healthcare executive, educator, and transformational leader with over two decades of experience across surgical services, perioperative leadership, and clinical operations. After immigrating to the United States from the Philippines, she advanced from frontline hospital roles to executive leadership within major healthcare systems including Kaiser Permanente, UT Southwestern, and Texas Health. Claret holds a Doctor of Nursing Practice (DNP), Master of Science in Nursing (MSN), and an MBA from Pepperdine University. She currently serves as adjunct faculty at SMU and leads perioperative consulting initiatives across the western U.S. In 2023, she founded Operation: INSPIRE to unite leadership development with community impact—empowering organizations, healthcare professionals, and underserved communities through service, mentorship, and mission-driven action.
Claret Presley
Mr. Bucoy is passionate, dedicated and goal-oriented who deliver success and innovation while meeting priorities and deadlines. With two decades of experiences from the Philippines, United Kingdom, and United States of America, his skills and expertise are in various applications, systems, and SaaS.
He managed multi-million-dollar inventories within health systems and multi-site facilities. Furthermore, he had experience in annual inventory audit, procurement, account payables and receivables, national contract agreements, and LEAN methodology.
Mr. Bucoy’s personal mission is to provide transparency, to execute cost savings, and to influence for supply chain standardization and par level optimization. He is an inspirational leader who promote collaborative and team environment. He is enthusiastic to serve through Operation: INSPIRE to share his expertise and experiences in achieving the highest possible level of success for the organization and its clients.
Rolando Eltanal Jr
Mr. Lim is a highly experienced and dedicated nurse with over 15 years of experience in the healthcare industry. He began his nursing career in 2007 and has since held various roles, such as operating room staff, charge nurse, nurse informatics, and nurse management. With his impressive background, Mr. Lim has proven himself to be a versatile and dynamic healthcare professional. He has gained extensive knowledge in different areas of nursing, including clinical care, information technology, and management. His expertise in nurse informatics has given him a unique perspective on how to optimize the use of technology to improve patient outcomes and streamline healthcare operations.
Randy Lim is an accomplished nurse who has made significant contributions to the healthcare industry. His expertise and commitment to patient care make him a respected and valuable member of the nursing community. His commitment to providing the highest level of care to his patients has earned him a reputation as a reliable and compassionate healthcare provider. His attention to detail and ability to work under pressure make him an asset to any healthcare team. Outside of his work as a nurse, Randy Lim enjoys staying active through swimming and bicycling. He finds these activities to be a great way to clear his mind and recharge his energy for work. He is a lifelong learner who is constantly seeking new opportunities to expand his knowledge and skills in nursing and healthcare.
Randy Lim
Mr. Arcala is an innovative, calm, and well-respected leader. He has over 17 years of sterile processing experience. He started his career as a sterile processing technician. Due to his dedication and hard work, he was promoted as an endoscope reprocessing coordinator after three years. Mr. Arcala was the key player and instrumental in overseeing the first centralized endoscope and ultrasound probe reprocessing area in one of the largest integrated healthcare systems in United States. He helped pioneered the new state of the art instrument tracking system to document all aspects of reprocessing, infection control parameters, and patient safety protocol required by The Joint Commission. This innovative reprocessing area became one of the organization's beta testing sites for new nonproprietary consumable products and implementation of new compliance protocols.
Russell Arcala began his leadership role as a sterile processing manager. He led his team for multiple years of no findings from The Joint Commission and state inspections. His departments were noted during surveys as “Best practice – most pristine sterile processing department”. Mr. Arcala’s core values include authenticity, intentional, and inclusive. He brings the best out of his team and foster a safe culture. To diversify his operational and innovative skills, he took on a role as a medical equipment planner. His current responsibilities are related to planning and developing equipment plan and associated infrastructure requirements to support all medical equipment for hospital construction projects from concept design to activation.
Russell Arcala
Tawny La Rosa is a Business Consultant and Financial Advisor based in San Francisco, CA. Her areas of focus are ethical business standards and practices, fraud prevention, streamlined processes that optimize cash flow management and revenue growth for small to mid-market businesses. She has worked in healthcare and financial industry for over 20 years. She held various positions with Wells Fargo Bank N.A., and current partnerships with Citibank, PNC, and Mechanics bank. Ms. La Rosa was awarded top 10% in business lending and growth partnerships in Northern California.
Tawny’s top core values are transparency and authenticity. Hand in hand, trust develops between internal and external partnerships helping both succeed. Outside of business endeavors, Tawny travels all over the country with her daughter.
Tawny La Rosa
